Esplanade Hotel Fremantle, Western Australia , Perth

Overview

Esplanade Hotel Fremantle is an international hotel in Fremantle offering Perth accommodation overlooking the harbour. Esplanade Hotel Fremantle provides guest rooms and suites with views overlooking popular Perth parklands.

The 300 rooms and suites at Esplanade Hotel Fremantle are well appointed with most featuring private balconies. With some of the finest leisure and business facilities in Australia, this Perth hotel allows guest to enjoy 2 heated swimming pools, a health and fitness centre, 3 outdoor spas and a sauna.

A wide range of dining options are provided by the Esplanade Hotel Fremantle, with on-site cafes restauarants and bars including Atrium Garden Restaurant, Cafe Panache and Promenade Lounge Bar.

Conveniently located in the centre of Fremantle, the Esplanade Hotel Fremantle is only 20 minutes from Perth CBD and 30 minutes from the airport.

Visitor Review

We booked to stay at the Esplanade Hotel as it is the only hotel in Fremantle that provides a valet parking service as we had just bought a brand new car and all other hotels require you to park in public car parks. We checked it in with the Valet and 3 hours later collected it to find a large gouge taken off the front bumper. We had specifically asked the valet to be carefull with curbs and corners as the car is quite low and the bumper sticks out as is the design/shape of the car. We spoke to the duty manager and assistant GM who were adamant that they could not prove it was their the valet that had damaged the bumper. They would take no responsibility so we didnt even recieve an apology. They were unreasionable and wouldnt even investigate or apologise. They stated because their carpark has yellow paint and there were no traces of yellow paint on our car it couldnt have been them when we saw the valet drive our vehicle back from the other side of Fremantle to return the car to us! They made us feel like we werent important, that we damaged the car ourselves when up until they valet returned it, it was in imaculate condition, even washed before checking it in with the valet. Eventually we demanded a refund on our stay and checked out without even staying a night! Effectively ruining our weekend away and also costing us over $1000 to replace the bumper on a car we had only bought 4 weeks ago. It was disgusting how they treated us. They wouldnt listen to anything we said just tried to make excuses or didnt say anything at all. So disappointed as this is supposed to be a nice hotel! Never again will we stay there. It was truely appaling!

Liked: Location - except ground floor is right on main road so weekends are noisy
Disliked: The service. Over priced
Would you recommend this hotel: No
Date of stay: January 2012

Kirsty Walker - High Wycombe
09-01-2012

4.3 / 10

Value	1
Rooms	5
Location	8
Cleanliness	4
Check In / Front Desk	6
Service	1
Business Service	5

Getting There

Located 25 minutes from Perth city.
Located 30 minutes by taxi from both domestic and international airports.

Esplanade Hotel Fremantle Rooms

1 Bedroom Standard Room
The standard room is beautifully appointed located on the ground floor tastefully decorated with simple and elegant decor and excellent accessibility to the Hotel's restaurants and bar area. This room was refurbished 2006 and features broadband facilities and secure door entry card access.

Bedding configuration is 1 Queen bed or 2 Single beds - Maximum capacity is 3 people.

1 Bedroom Superior Room
The superior room is elegantly appointed featuring a work desk, fully stocked mini bar with complimentary tea and coffee making facilities are available. This room is ideal for conference delegates or business travellers.

Bedding configuration is 1 Queen bed or 2 King Single beds - Maximum capacity is 3 people.

1 Bedroom Superior Pool Room
The superior pool room is beautifully appointed with balcony and views overlooking the hotel swimming pools. All suites feature mini bar facilities, with complimentary tea and coffee making facilities, bath and shower, broadband facilities and secure door entry card access.

Bedding configuration is 1 Queen bed - Maximum capacity is 2 people.

1 Bedroom Studio Room
The studio room is spacious and features a balcony overlooking either parklands or one of two swimming pools, elegant decor, complimentary tea and coffee, iron and ironing board and fully stocked mini bar facilities.

Bedding configuration is 1 Queen bed - Maximum capacity is 2 people.

1 Bedroom Park View Room
The park view room is magnificently appointed featuring a private balcony, some with lounge settings and parkland views, with some even offering marine glimpses. Each room contains fully stocked mini bar, iron and ironing board. Interconnecting rooms are available for families.

Bedding configuration is 1 Queen bed - Maximum capacity is 2 people.

1 Bedroom Deluxe Spa Suite
The deluxe spa room is spacious and located in the new Southern Cross Wing, featuring separate shower and toilet, a large balcony. a two person oval bath style spa, robes, fully stocked mini bar, iron and ironing board.

Bedding configuration is 1 King bed - Maximum capacity is 2 people.

1 Bedroom Executive Junior Suite
The executive junior suite is comfortable and features a jacuzzi spa, bathrobes, mini bar facilities, complimentary tea and coffee making facilities and CD stereo.

Bedding configuration is 1 King bed - Maximum capacity is 2 people.

1 Bedroom Premier Room
The premier room is magnificently appointed and features 48.5sqm of open floor space including a lounge sitting area. The bathroom has a separate Jacuzzi spa, double vanity, separate shower and toilet and robes.

Bedding configuration is 1 King bed - Maximum capacity is 2 people.

1 Bedroom Harbour Suite
The harbour suite is individually decorated with luxurious furnishings and features Jacuzzi spa bath, separate entertaining and dining area, private facsimile machine, a well stocked mini bar, bathrobes. This suite is a large 48.5sqm in size also featuring double vanity and separate shower in the bathroom. Sensational views of Parklands or Fishing Boat Harbour are visible from the suite's private balcony.

Bedding configuration is 1 King bed - Maximum capacity is 2 people.

Esplanade Hotel Fremantle Facilities

24 Hour Front Desk
Bar / Lounge
Business Centre / Facilities
Concierge
Dry Cleaning / Laundry
Gym / Fitness room
Lift / Elevator
Non-Smoking Floors
Restaurant
Room Service
Sauna
Spa / Jacuzzi
Swimming Pool - Outdoor
Tour Desk

Car Parking

Security valet car parking is available at a cost of $25.00 per car per day.

Business Facilities

Comprehensive banqueting facilities. Business centre offering secretarial services, daily newspaper can be requested at check in (not complimentary).

Esplanade Hotel Fremantle Reviews

Write a review

We booked to stay at the Esplanade Hotel as it is the only hotel in Fremantle that provides a valet parking service as we had just bought a brand new car and all other hotels require you to park in public car parks. We checked it in with the Valet and 3 hours later collected it to find a large gouge taken off the front bumper. We had specifically asked the valet to be carefull with curbs and corners as the car is quite low and the bumper sticks out as is the design/shape of the car. We spoke to the duty manager and assistant GM who were adamant that they could not prove it was their the valet that had damaged the bumper. They would take no responsibility so we didnt even recieve an apology. They were unreasionable and wouldnt even investigate or apologise. They stated because their carpark has yellow paint and there were no traces of yellow paint on our car it couldnt have been them when we saw the valet drive our vehicle back from the other side of Fremantle to return the car to us! They made us feel like we werent important, that we damaged the car ourselves when up until they valet returned it, it was in imaculate condition, even washed before checking it in with the valet. Eventually we demanded a refund on our stay and checked out without even staying a night! Effectively ruining our weekend away and also costing us over $1000 to replace the bumper on a car we had only bought 4 weeks ago. It was disgusting how they treated us. They wouldnt listen to anything we said just tried to make excuses or didnt say anything at all. So disappointed as this is supposed to be a nice hotel! Never again will we stay there. It was truely appaling!