Mint Resorts Apartments - Xanadu Main Beach

One of the best apartments we\'ve stayed at!! Not only for the location but the apartment itself was 5 star quality. I have already recommended Xanadu to a number of family and friends.

Liked: Everything
Disliked: Nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
Date of stay: February 2010

I enjoyed my stay and it exceeded my expectations. Wonderful

Liked: location, large apartment great facilities
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
Date of stay: February 2010

room looked nothing like website photo and was a total misrepresntation. will not be recommended

Would you recommend this hotel: No
I do not recommend this hotel for: Families, Families with teenagers, Families with young children, Business conference, Couples, Older travellers
Date of stay: February 2010

I recommend Xanadu Resort to all. We go every year. The appartments have very modern up to date furniture, clean and best of all you never need to ask or pay extra for an ocean view as all appartments in both towers face the water. This is why we like it and we go up every year and stay at the same resort.

Liked: Everything, Staff, Management, etc...
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children, Honeymoon, Couples
I do not recommend this hotel for: Families with teenagers, Business conference, Pet Owners
Date of stay: February 2010

Reception people very helpfull

Disliked: Rain!!!
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Honeymoon, Business conference, Young singles, Couples
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

Had a great stay. Thankyou

Would you recommend this hotel: Yes
I recommend this hotel for: Families
Date of stay: February 2010

I have been in hospitality industry for more than 11 years. Sometimes a very little thing can bring disatisfaction from customers. This time during my 4 day stay,an extra roll of toilet paper has to be charged. I rather being charge a little more on the room rate other than add on additional charges. The rest, I am very happy to stay in the apartment.

Liked: the location and facility
Disliked: very little thing like toilet paper has to be charged at extra
Would you recommend this hotel: Yes
I recommend this hotel for: Families
I do not recommend this hotel for: Honeymoon, Business conference
Date of stay: February 2010

Good location and rooms

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Couples, Older travellers
Date of stay: February 2010

Great location, Great views, Fantastic sized apartment.

Liked: Almost everything
Disliked: Pool really needed a clean
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Couples, Older travellers
Date of stay: February 2010

The rooms are not as you see them on the website. Had 4 rooms booked and all were definitely not 4 1/2 star quality as advertised. One room in particular was extremely bad - smell, furnishing, cleanliness (to note the basics) -the room we moved to was better but still not as advertised. Gym & games room need air con, very hot and stuffy and old.
Our request to move 2 of our apartments was dealt with in a very unprofessional manner. I have managed 4 to 5 star hotels for over 16 so assure I am always extremely pleasant when requesting such things. Whatever happened to the customer is always right?? Do what you can to look after them?? Would definitely not stay again as there are MANY great apartments on the Gold Coast where we would normally stay and know we would not be mislead by their advertising.

Liked: Location, view
Disliked: Apartment, gym, games room
Would you recommend this hotel: No
Date of stay: February 2010

Apartment was very nice and view of the beach/ocean was great. The only issue I had was that the bathroom tended to become quite smelly either due to dampness and/or plumbing.

I think the gym nends to be upgraded a little as well - particularly the ventillation. It gets very hot as the fans do not work work well.

Liked: The view and the aprtment (other than the bathroom) The location (Main Beach) was also very good as it was away from the busy tourist area of Surfers. Tedder Ave was also very good.
Disliked: The bathroom
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Couples, Older travellers
Date of stay: February 2010

Overall very happy, except our request for a high floor was not met.

Liked: Yes
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Couples, Older travellers
I do not recommend this hotel for: Honeymoon, Business conference, Young singles, Pet Owners
Date of stay: February 2010

Our stay was fine but i was a little distressed when i was locked in the bathroom for over an hour because the door handle was broken. Obviously regular maintenance is not done thoroughly. I was very anxious during this time as we were attending a conference that morning and arrived late. Also, if i had not taken my phone into the bathroom no one would have even know that i was in there as i was staying alone. The hotel manager didnt even stay around long enough to offer an apology. Instead, the front desk staff apologised.

Would you recommend this hotel: No
I recommend this hotel for: Families, Families with teenagers
I do not recommend this hotel for: Families with young children, Pet Owners
Date of stay: February 2010

I wanted the map which showed the positions such as supermarkets to live in a condominium

Would you recommend this hotel: Yes
I recommend this hotel for: Families
Date of stay: February 2010

perfect location

Liked: views and comfortable apartment
Disliked: the bbq was quite far away
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Couples, Older travellers
I do not recommend this hotel for: Families with young children, Honeymoon, Pet Owners
Date of stay: February 2010

LOVED IT. SO NICE, ANNE AT FRONT DESK, SO HELPFUL AND FRIENDLY. LOVED THE WHOLE EXPERIENCE. HAVE BOOKED AGAIN IN JANUARY. LOVED THE GYM AND INDOOR POOL.

Liked: EVERYTHING / GYM
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples, Older travellers
Date of stay: February 2010

No other comments

Would you recommend this hotel: Yes
I recommend this hotel for: Business conference, Couples, Older travellers
Date of stay: February 2010

We were very happy with the apartment and would choose to stay there again.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Honeymoon, Business conference, Young singles, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

We had a fantastic stay at Mint Resort Apartments. Ours overlooked the beach and was fantastic.

Liked: Everything
Disliked: Nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
Date of stay: February 2010

we only stayed a few nights but it was lovely and nice to be out of Surfers.

Liked: views
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Young singles, Couples
Date of stay: February 2010

Spacious and clean rooms. Staff very helpful and accomodating.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children, Young singles
Date of stay: February 2010

The apartments was well set out. The views were beautiful. Close to major shopping centres. Beach front views. Just a lovely place to stay. We look forward to going back again for a stay. Very good value....

Liked: Yes
Disliked: None
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

Fantastic apartment - had everything we needed, spacious (2bdrm), tidy and well equipped. Excellent location - very close to beach (fabulous views) and shops/restaurants. Reception was expecting us and had everything organised for us including carpark etc. Room was ready even though we were early. Would definitely stay again.

Liked: View, location, pool, spacious apartment, comfortable
Disliked: nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Couples, Older travellers
Date of stay: February 2010

Our week at Xanadu Main Beach was fantastic, and we just loved the apartment, and view! The staff were very helpful and friendly, and the whole online booking etc went so smoothly..it was great!

Liked: The apartment, the view, the holiday, the staff!
Disliked: Leaving! :(
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

loved it, have stayed before. I liked most about was the space in the apartment.
good for the kids to play rather than go out on the balcony. And the view.

Liked: space and views .
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children
I do not recommend this hotel for: Business conference, Pet Owners
Date of stay: February 2010

It was great. The rooms are huge so you feel like you can spread out and relax. The kids had a ball. Being across from the beach was fantastic. The only thing the dust storm came thru when we were there and it would have been nice if they offered to clean the balconey. Friends stayed near by and it was done for them and carpets were cleaned as well.

Liked: The Location, indoor pool for the kids.
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
Date of stay: February 2010

The apartment was nearly as good as previously but, I gues the disadvantage of going back is that there\'s the risk it\'s not as good. The furniture & TV looked older and more old fashioned and also the lower floor meant the view wasn\'t quite so spectacular ( I asked for high floor). However, these are pretty minor things.
The main issue was to do with an event booked through the \'hotel\'. I\'m not sure where the fault lie but there was miscommunication. I booked a whale watching trip which the organisers had to cancel due to the weather. They said I had to claim the refund from the hotel so we cut short our last day and raced back since the info was the reception shut at 4pm. (I seems its 5pm so we didnt\' need to race). The hotel said they should ahve given the refund. I\'ve had a couple of emails since to say that payment wilol be made to my UK bank account but as at end of last week when I checked,t he refund has not yet come through.

Disliked: furniture, old TV
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Honeymoon, Young singles, Couples, Older travellers
Date of stay: February 2010

Really enjoyed our stay. great location.

Liked: size of apartment, great light, comfortable beds and pillows
Disliked: car parking process, someone in our spot for most of our stay, had to park on street which was inconvenient with a 94yr old. Need to register peoples licence plates on check in. more towels required.
Would you recommend this hotel: Yes
I recommend this hotel for: Families with young children, Young singles
I do not recommend this hotel for: Pet Owners, Older travellers
Date of stay: February 2010

large rooms and balcony

Liked: yes
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers
Date of stay: February 2010

fantastic except the outside BBQ\'s were really ineffectual.

Liked: everything
Disliked: BBQ
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Couples, Older travellers
Date of stay: February 2010

A great place to stay at Main Beach.
Will definitely book in again.

Liked: Large Balcony. Spacious Unit
Disliked: Nil
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

We enjoyed our stay and would recommend Xanadu to others.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Business conference, Young singles, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

we with our young daughter absolutely loved our stay at xanadu appartments. we found the service to be both proffessional as well as very friendly and our appartment and all the extras (eg tennis courts, pool, spa, sauna, games-room, gym etc) to be clean and in great condition. we had the best time and would love to go back some day!

Liked: everything, including the staff
Disliked: would have liked gym to have been open earlier in the morning.
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
Date of stay: February 2010

The apartment was lovely. It was unseasonally cold when we stayed at Xanadu and we found there were no blankets only the bedcover - we were freezing.

Liked: The apartment was lovely
Disliked: nothing
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
I do not recommend this hotel for: Business conference, Pet Owners
Date of stay: February 2010

Beautiful views

Liked: Yes very much
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Couples
Date of stay: February 2010

Yes 10 days stay. Lovely location in Main Beach, walking distance to beach and restaurants in Tedder Ave. The unit was very nice but lacked attention to detail with the cleaning. Glass mirrored doors had finger marks on them. The glass doors to the balcony were also finger marks from little children had not been removed. When asked to clean them they only did one set. Backs of the doors around the handles had not been cleaned. General build-up there. Also there was hairs on the tiled floor in the bathroom. On the couch I found a sock under a cushion, not ours!

Liked: Yes. The appearance of the buildings and gardens were immaculate and the public areas also where of a good standard. Yes. The gardens and surrounds including the public areas were immaculate.
Disliked: Cleaning let it down..
Would you recommend this hotel: Yes
I recommend this hotel for: Families
Date of stay: February 2010

Overall we enjoyed our stay.
The Games Room needed updating with a few modern games needed to be added.

Liked: the tennis courts
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

This is the 2nd time for us and we were very happy with the North tower unit we had. Much quieter than the first one which was in other tower

Liked: easy location away from crowds
Would you recommend this hotel: Yes
I recommend this hotel for: Families with young children, Business conference, Couples, Older travellers
Date of stay: February 2010

Loved the location. Very quiet positioning.

Liked: yes
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Couples, Older travellers
Date of stay: February 2010

The building, apartment, location, amentities were wonderful. We would definitely come back and stay there again.

Disliked: Treadmill was broken!
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with young children, Honeymoon, Couples, Older travellers
Date of stay: February 2010

Big spacious apartments with amazing views. The full length floor to ceiling windows made you feel like you with on the beach when you were enjoying the comfort of your unit. Very clean, inviting apartments with great facilities.

Liked: Deoor, location, facilities, views
Would you recommend this hotel: Yes
I recommend this hotel for: Families with teenagers
Date of stay: February 2010

had a fantastic time, facilities very good, locality central to the strip - will certainly go back again

Liked: everything
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

The apartment was clean but not very well stocked. I had to go out to buy washing up detergent and sponges as there was nothing there to cean up. We had a group staying there and everyone else were provided with these provisions. We also asked about transport to the airport and were told we had to book it ourselves, so were just given a telephone number. Usually someone organises that for you.

Liked: Position
Disliked: the uncomfortable furniture
Would you recommend this hotel: Yes
I recommend this hotel for: Couples
I do not recommend this hotel for: Families with teenagers, Business conference, Pet Owners
Date of stay: February 2010

Arrived totally exhuaused at 8.30 am after flight from Dubai, Had previously asked for early check in, as would be cehcking out at 5am on day of departure anyway. Our room was vacant, but cleaners hadn\'t arrived yet, so not ready. We were allowed to leave our bags in the store room. We asked where we could change and they said the store room also. it ws stifling hot and far from a glamourous setting. on reflection i think they could have allowed us to use the pool changing rooms or at least toliets area instead. They have no empathy for ho tired we were feeling. When we did manage to check into our room at lunchtime it was amazing. However, I would have thought that you could put balcout blinds on the bedroom windows as the sunrise would come directly through at 5am! Not a problem on the day we had to be up that early but when we needed a lie in it certainly was disturbing! hence rating of 7 instead of 10

Liked: view and space and plenty of light during day
Disliked: flimsy curtains disturb sleep at 5am with sunrise
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Young singles, Couples, Older travellers
I do not recommend this hotel for: Business conference, Pet Owners
Date of stay: February 2010

Really enjoyed our stay over the new year period. The apartments are large with amazing 180 degree views. Unit was well equiped

Liked: very large apartment
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Couples
Date of stay: February 2010

It was a very pleasant stay. No problems at all.

Would you recommend this hotel: Yes
I recommend this hotel for: Families, Older travellers
Date of stay: February 2010

Great rooms, close to everything but quiet. Nothing bad to report - fully met our expectations and we will be back.

Liked: Position, view
Disliked: Nil
Would you recommend this hotel: Yes
I recommend this hotel for: Families with teenagers, Families with young children
I do not recommend this hotel for: Young singles, Pet Owners, Older travellers
Date of stay: February 2010

Very spacious apartment and well located. Will stay again if visiting Gold Coast. Good security.

Liked: Carparking & lift access. Close to restaurants & beach
Disliked: Nil
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Honeymoon, Business conference, Young singles, Couples, Older travellers
I do not recommend this hotel for: Pet Owners
Date of stay: February 2010

my only comments would be that the windows on the balconies had not been cleaned in a long time and the apt was a bit dated in its decor although tastefully and expensively done for its time 10 years ago. THe TV needs to be upgraded as the volume did not work properly but i would come back again..

Liked: location
Disliked: apt decor
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children, Older travellers
Date of stay: February 2010

We really enjoyed out stay!

Liked: loccation, facilities
Would you recommend this hotel: Yes
I recommend this hotel for: Families, Families with teenagers, Families with young children
I do not recommend this hotel for: Honeymoon
Date of stay: February 2010